Southern Comfort

I recently experienced the obligation to spend some unscheduled time in Atlanta. Those reasons for now will remain private.

What is impressive is the pervasive culture of courtesy, cooperation & helpfulness. It could be said that it is the expected culture of the service economy. To a certain extent, that should be true. But it’s not. I’ve been in other regions where deliberate surliness, cold distance or rude exasperation is the norm.

Much, but not all of the interactions, have been within the extended service economy. These have included healthcare, hospitality – eating & sleeping, transportation – both air & ground. Beyond these interactions, the simple ones like traffic courtesy – respecting the turn signal, giving the other driver a break v a gesture, stopping for red lights, and polite acceptance of daily congestions.

There have been lessons learned.

Thank you Atlanta.

Advertisements

Thank You!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s