Southern Comfort

I recently experienced the obligation to spend some unscheduled time in Atlanta. Those reasons for now will remain private.

What is impressive is the pervasive culture of courtesy, cooperation & helpfulness. It could be said that it is the expected culture of the service economy. To a certain extent, that should be true. But it’s not. I’ve been in other regions where deliberate surliness, cold distance or rude exasperation is the norm.

Much, but not all of the interactions, have been within the extended service economy. These have included healthcare, hospitality – eating & sleeping, transportation – both air & ground. Beyond these interactions, the simple ones like traffic courtesy – respecting the turn signal, giving the other driver a break v a gesture, stopping for red lights, and polite acceptance of daily congestions.

There have been lessons learned.

Thank you Atlanta.


Thank You!

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